Billing Terms & Conditions

At Shopverra, we prioritize the security, transparency, and accuracy of all billing transactions. All payments on our store are processed securely using Shopify Payments.

1. Secure Payment Options

To ensure a safe and seamless checkout experience, Shopverra accepts the following payment methods supported by Shopify Payments:

Credit & Debit Cards: Visa, MasterCard, American Express, Maestro, UnionPay, Discover, Diners Club, Elo.
Digital Wallets: Shop Pay, Apple Pay, Google Pay.

All payments are processed securely in US Dollars (USD – $). Only payment methods displayed at checkout are available.

2. Payment Processing & Security

All transactions on Shopverra are processed through Shopify Payments, a secure and Level 1 PCI DSS–compliant payment gateway.

SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to protect your personal and payment information.
No Data Storage: We do not store, view, or have access to your full credit card number, CVV code, or banking PIN. Payment details are handled directly by the secure payment gateway.

3. Order Confirmation & Billing

Immediate Charge: Payment is deducted at the time you place your order. Orders are not dispatched until full payment has been successfully confirmed.
Bank Statement: The charge will appear on your bank statement as Shopverra.
Currency Handling: All transactions are settled in USD. If your bank operates in a different currency, it may apply conversion rates or additional fees. Shopverra does not control or take responsibility for these charges.

4. Failed Transactions

If your payment is declined, please check the following:

Ensure your card is enabled for online payments.
Confirm that your billing details match the information held by your bank.
If the issue continues, please contact your bank or try a different supported payment method.

5. Refunds & Disputes

Refunds are processed in accordance with our Refund Policy.
If you believe there is an error in billing, please contact us at support@shopverra.us before initiating a chargeback with your bank. We aim to resolve all valid billing concerns within 24 business hours.

6. Fraud Protection

Shopverra reserves the right to cancel or hold any order that appears suspicious or fraudulent. In such cases, we may request additional verification (such as proof of identity or address) to confirm that the cardholder has authorized the transaction.

7. Contact Information

For any billing-related inquiries:

Store Name: Shopverra
Address: 112 Quality Ln, Rutland, VT 05701, United States
Website: https://www.shopverra.us/
Email: support@shopverra.us
Phone: +1 (402) 284-3180
Customer Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Response Time: Our customer support team responds within 24 business hours on working days.

For more details, please visit our Contact page.

Reach Out To Us

If you have any questions about billing, payments, or your order, our support team is available to help. We respond within 24 business hours on working days.